Discover the Difference a Full-Service Agency Can Make
Our Story
Willhite Business Solutions, proudly located in the heart of downtown New Britain, CT, is more than just a business service provider – we’re your committed partner in small business success. Our mission is to empower small businesses with the tools and support they need, offering a comprehensive range of services, including health insurance, life insurance, payroll, HR, and Medicare solutions.
From seamless employee onboarding to reliable payroll services and personalized consulting, we simplify the complexities of managing your business. Our team is dedicated to understanding your unique needs and delivering tailored solutions that support you at every stage—from hiring your first employee to guiding your team toward retirement.
At WBS, we pride ourselves on compassionate, client-focused service. With a single point of contact for payroll, HR, benefits, and claims, we make managing your business straightforward and stress-free. Let us handle the details so you can focus on what matters most: growing your business.
Choose Willhite Business Solutions for a true partnership rooted in care, expertise, and a shared commitment to your success. Together, we’ll help your business thrive.
Meet the Team
Eric Willhite
President & Co-Founder
Eric Willhite, our Agency Principal and founder, brings a unique mix of leadership and industry expertise to Willhite Benefit Solutions. With a background in the Railroad Industry, Eric’s operational skills and dedication have been instrumental in shaping WBS into a full-service agency that provides top-tier benefit and business solutions. As a Type 1 diabetic, Eric has a personal understanding of the challenges within the medical insurance world, especially for individuals with pre-existing conditions. His passion for accessible, comprehensive coverage has driven partnerships with carriers who offer specialized coverage. With over five years as a licensed health insurance advisor, Eric brings a commitment to ensuring clients have efficient and effective health and life coverage by focusing on innovative sales and coverage strategies for our Team.
Madelyn Willhite
Vice President of Benefit Solutions & Co- Founder
Madelyn brings a wealth of experience and a personal touch to Willhite Benefit Solutions. With a background in Medical HR management, she shifted her focus in 2018 to become a supplemental health benefits advisor, blending her organizational skills and passion for client care. In 2020, she founded Willhite Benefit Solutions with a commitment to helping the Hispanic community navigate disability and Medicare benefits.
As Director of Client Relations, Madelyn is dedicated to ensuring every client feels valued and supported. She manages client accounts with care, providing personalized insights and making sure that each person’s needs are met quickly and professionally. Madelyn’s warm, hands-on approach and deep understanding of benefits make her a trusted partner for clients looking for knowledgeable, compassionate guidance.
Justin DeLisa
Vice President of Payroll Solutions
We are excited to announce that Justin DeLisa has joined our team as the President of our Payroll Division. With over 16 years of expertise in payroll, Justin brings a wealth of knowledge and a proven ability to navigate the complexities of payroll processing, compliance regulations, and industry best practices.
Throughout his career, Justin has earned a reputation for delivering accurate and timely payroll solutions tailored to the unique needs of diverse industries. His strong focus on data integrity and unwavering commitment to client satisfaction have consistently set him apart.
What makes Justin truly exceptional is his unique combination of sales and service experience. This dual perspective allows him to deeply understand the needs of his clients, providing them with customized solutions and exceptional support. Justin’s dedication to best-in-class service has cultivated a loyal client base and turned satisfied customers into raving fans.
We are thrilled to have Justin on board, and we look forward to the energy, expertise, and dedication he brings to our team and clients.
Destiny Osorio
Agency Coordinator
Destiny is a licensed Benefits Advisor and comes from a long career as a Charge Entry Specialist and Medical billing at Comprehensive Orthopedics in CT. Destiny specializes in ACA health and Medicare benefits. Destiny is heavily involved with the Meriden Housing Authority and can be found at many of the local food banks helping with community and offering health insurance advisement. She is fluent on spanish and can help client with language assistance. Contact her today with any questions.
